600 CKAT

Local call centre hiring more people

2010-07-30 05:36

TRG Customers Solutions is now Zedd Customer Solutions and the hiring sign is up at their Shirreff Avenue operation. The outbound call centre has been purchased by a group of Canadian investors.  Director of Client Services Matt Gordon says they currently have just over 100 employees -- and they're looking to add another 150.  He also says they've been able to make outbound calling profitable in North Bay -- at the same time that other call centres in North America are switching solely to inbound because they can't make it profitable. 

Written by richard.coffin@northbayradio.rogers.com

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